This FAQ is intended to answer the most common questions
people have on the basics involved in personal
networking.
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What exactly is
networking? And the three biggies are ...
a. Where's it
done?
b. When's it
done?
c. Who does it?
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Oh ... like
schmoozing!
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Hey! Is this
anything like AmWay?
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Can this help me
find a new job?
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I already know a
lot of people. Why network?
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I don't know many people. How can I
network?
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Does this involve taking advantage of people?
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I'm new in business. What can this do for me?
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I have a pretty common service. Will this do me any
good?
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I have a pretty specialized service. Will this do me
any good?
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Won't good advertising do just as much for me?
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How do I know I'll get any referrals after I start
sending them to other people?
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What professions get the most from networking?
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I have more business than I can handle now. What
good will networking do for me?
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What kind of business increase are we talking about?
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1.
What exactly is networking?
While this information will be applied to business,
networking is a practice that can cover a lot of ground.
In its simplest form, networking simply means making
connections to make exchanges easier. This can be
social, personal, professional, or even technical.
In the professional setting, networking is getting to
know people and businesses, and developing trust and
communication to make the process of business easier and
more profitable. This usually involves the exchange of
"leads", or referrals to potential customers, between
businesses.
This can be by formal agreement, as happens in a
networking group, or through the development of personal
contacts over the course of time. The advantages either
way are tremendous for a skilled networker. (See the
file on advantages for a better explanation of all that
networking can do for you.)
The most fundamental act of networking occurs when you
give someone a referral or get a referral from someone
based on the relationship of trust that has been built
between the two of you. That connection is a simple
network. And that is, in the end, all that is involved
in even the most sophisticated networks. People
exchanging connections, or leads, based on trust.
As you learn to expand your network of associates, you
will find this happening more and more often, until you
finally have more business than you can handle. At that
point, the real benefits of networking become obvious. |
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1a.
Where's it done?
Networking can be done anywhere that two or more people
get together. It is important to be aware of what is
appropriate in the setting. Sometimes a direct approach
is appropriate, others it is more acceptable to simply
ask a person what they do and ask them for a business
card "in case I run into anyone who could use your
services." |
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1b. When's it done?
Any time you run into someone you could help out with a
referral that you also feel would do a good job for your
associates. Remember, there are three sides to every
referral. Your side, as the person who is being trusted
by both to arrange a good match. The customer's side,
since they are trusting you to get them someone to
handle a problem for them *the right way the first
time*. And of course the other businessperson's side,
since they are expecting that this customer will pay on
time and not create more problems than the job is worth.
Whenever you can make a good referral, find out about
another person's business and ways you can help them,
appropriately let another person know about your
business, or simply make a new contact that could be a
business acquaintance and/or friend, that's when you
network. |
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1c. Who does it?
Everyone networks. If you have ever recommended a
business based on the quality of their work, a
restaurant, a movie, or even a gas station, you have
networked.
Systematic networking is another thing. Anyone who is
serious about using all their potential in developing
their business will do it. It isn't at all a matter of
the profession, but rather a matter of the *person*.
If you take pride in doing quality work or providing a
quality product, if your recommendation is something
that has to be earned, and if you are willing to give as
well as get, you can network
successfully! |
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2. Oh ... like
schmoozing!
In a way. There is a big difference though. Networking
in the sense that we use the word here is a deliberate,
planned process. It involves the open exchange of leads
and introductions. It is a completely honest process.
"Schmoozing" carries the connotation of making the
business end of things appear to be secondary, even when
it isn't. |
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3. Hey! Is this anything like
network marketing?
Nothing at all. Networking is the basis for the idea of
network marketing, but the two part ways at that point.
Network marketing involves an emphasis, in most cases,
to get people involved for the long term.
Networking is simply making the connections to ensure
quality business between acquaintances. Once you have
made the introduction or passed on the lead, you're
done. The only pressure on anyone is to make good
referrals and to do good work. Pressure we should all
put on ourselves anyway. |
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4. Can this help me find a new job?
If you are looking for a new job and you have a
reputation for quality performance, yes it can. The
principal purpose of networking for most people is to
get new business, but these principles apply to finding
work as well. In fact, they can be used to get pretty
much anything you want out of life. If someone else has
it or can get it, or even IS it, networking can help you
to find that person and get what you want. |
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5. I already know a lot of people.
Why network?
Knowing people is a start. Networking allows you to
build on that. It lets you profit from doing more work,
and it enables you to help other people who do quality
work to profit also. Even if you have more work from
referrals than you can handle, there are some very good
reasons to network. It can help you to build greater
long term stability, enhance your reputation and help
others in the process. |
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6. I don't know many people. How can
I network?
Start introducing yourself to people. Make it a point to
meet new people whenever possible. Ask the people you
know who *they* know. Everyone starts somewhere. |
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7. Does this involve taking
advantage of people?
Not if you're in it for the long term. Networking is
most effective when you have a reputation for integrity.
People will then feel more comfortable giving you
referrals, and accepting your recommendations as being
good ones. Both are necessary for good long-term
relationships, which are the essence of real networking. |
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8. I'm new in business. What can
this do for me?
Provided you do solid work, it can be the fastest way to
get your business off the ground. If you have a track
record, letting people who know your quality of work
know that you're in business is a great way to get
started. People always want to help the new business get
jumpstarted, if they also know it won't hurt their
reputation to make the referral. And networking groups
can be especially good in this case. Again, assuming you
do quality work. |
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9. I have a pretty common service.
Will this do me any good?
More than you would think. The majority of successful
small businesses get their business through referrals
when they start out. If a person goes to the phone book
to find a good service and finds dozens in the field,
they are more likely to make their decision based on a
recommendation than a Yellow Pages listing or a
classified ad. Wouldn't you? |
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10. I have a pretty specialized
customer base. Will this do me any good?
Absolutely. It becomes a chance to become better known,
and to pick up the business that you might not have
known about otherwise. It also will, in many cases, get
people thinking about your service who would otherwise
not have known it existed. Short of surgeons, there are
very few businesses that couldn't benefit from better
public awareness. |
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11. Won't
good advertising do just as much for me?
Advertising is necessary for filling gaps in
business, and is definitely a good boost when done
right. It isn't where most business is generated,
however. Most business comes from referrals, good old
fashioned word of mouth.
Also, when dealing with a referral from someone you
trust, there is less chance of the work going unpaid.
This reduces the cost of bad debts and thus increases
profitability. Consider:
Would *you* recommend someone to a trusted friend or
business acquaintance whom you knew would not pay when
the job was done? |
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12. How do I know I'll get any
referrals after I start sending them to other people?
If that happens, the first thing to do is ask them why.
It is entirely possible that they didn't understand that
it was to be a reciprocal agreement. Better to ask than
to end a relationship because of a misunderstanding.
It is very rare for someone to not return referrals when
they can. There is too much to lose, and the referral is
free. If you find that someone is doing this, simply
stop giving them referrals. If they behave this way to
someone who is sending them work, how much assurance do
you really have that they won't behave the same way to
the person they are doing the work for?
In the long run, you will be so much farther ahead that
the few who would behave this way will not even be worth
considering. This is another reason, though, that a
strong emphasis is put on only dealing with businesses
that have demonstrated integrity. They give as good as
they get. |
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13. What professions get the most
from networking?
Again, it is more a question of the person than the
profession in most cases. There are certain businesses
that do extremely well, because of the wide need for
their services and the number of people they deal with
on a regular basis.
Bankers, insurance agents and others in financial
fields, real estate agents, car salesman, and doctors do
very well. Anyone that sees a lot of people and makes a
fair amount from one contact will do well from
networking. The businesses that get repeat or long term
business are the real winners though.
They don't need to get a lot of customers to succeed.
Just a few extra a month can make the difference between
having more work than you can do and having no work at
all. |
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14. I have more business
than I can handle now. What good will it do me?
Proper networking helps to ensure that you continue to
enjoy the full schedule, and also helps to make sure
that you find more lucrative clients. If you give more
leads than you receive, you will often find people
offering you discounts and special information that
might not generally be available to you. |
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15. What kind of business increase are
we talking about?
That depends, of course, on how busy you are now, how
seriously you take the networking process, and how many
clients you can properly take care of. In the end, this
factor is up to you. It is not at all unusual for people
who network well to have to add staff to handle the
additional work load. |
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Source: author unknown, please advise us and we will
gladly give credit for this body of work. |
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